Please read carefully. By registering an account or placing a bet on 899ok, you confirm that you have read, understood and agreed to the terms below. If you disagree with any part, do not use the platform.
Eligibility & Account Registration
To open an account with 899ok, you must be at least 18 years old and be accessing the platform from a jurisdiction where online gaming is permitted for personal use. Players based in Bangladesh are welcome to register and play.
When you register, you agree to provide accurate, complete and up-to-date information. This includes your full legal name, date of birth and the mobile number linked to your bKash, Nagad, Rocket or Upay wallet. 899ok reserves the right to request identity documents at any point to verify this information.
- You must be 18 or older at the time of registration.
- You must not be a current employee, contractor or close family member of 899ok staff.
- You are responsible for keeping your login credentials private. Do not share your password with anyone.
- Accounts registered with false details may be suspended without notice, and any balance may be forfeited.
One Account Policy
Each player may hold only one active account on 899ok. Duplicate accounts — whether registered under the same name, mobile number, payment method or device — are strictly prohibited.
If 899ok detects multiple accounts linked to the same person, all duplicate accounts will be closed. Any bonus funds in those accounts will be voided. The original account may also be reviewed if abuse is suspected.
Deposits & Payment Processing
899ok accepts deposits via bKash, Nagad, Rocket and Upay. Deposits are credited to your gaming wallet within 1 minute in most cases. The minimum deposit is ৳350.
All deposits must come from a payment account that belongs to you. Third-party deposits — where someone else sends money on your behalf — are not allowed. If 899ok identifies a third-party deposit, the funds will be returned and the transaction reversed.
| Detail | Value |
|---|---|
| Accepted methods | bKash, Nagad, Rocket, Upay |
| Minimum deposit | ৳350 |
| Processing time | 1 minute |
| Third-party deposits | Not permitted |
| Currency | BDT (৳) |
Withdrawals & Verification
Withdrawals are processed to the same payment method used for your deposit. The minimum withdrawal is ৳1,400 per transaction, and the maximum daily withdrawal is ৳35,000. Standard processing takes approximately 7 minutes once your request is approved.
Before your first withdrawal, 899ok requires identity verification (KYC). You will need to submit one of the following documents:
- National ID Card (NID)
- Passport
- Driving Licence
KYC review takes up to 24 hours. First-time withdrawals may take up to 2 hours after KYC approval. Subsequent withdrawals process within 7 minutes. Submitting forged or altered documents will result in permanent account closure and reporting to relevant authorities.
| Detail | Value |
|---|---|
| Minimum withdrawal | ৳1,400 |
| Maximum daily withdrawal | ৳35,000 |
| Standard processing time | 7 minutes |
| First withdrawal after KYC | Up to 2 hours |
| KYC review period | Up to 24 hours |
| Accepted KYC documents | NID, Passport, Driving Licence |
Bonus Rules & Wagering
899ok offers a first-deposit welcome bonus of 125% up to ৳21,000. All bonuses — including the welcome bonus, reload bonuses and cashback — are subject to a wagering requirement of 15× the bonus amount before any withdrawal can be processed.
Welcome Bonus: key conditions
- Available to new players on their first deposit only.
- Minimum qualifying deposit: ৳350.
- Wagering requirement: 15× the bonus amount.
- Bonus expires 7 days after it is credited. Unused bonus and associated winnings are forfeited after this period.
- Reload bonus rate: 14% on subsequent qualifying deposits.
Important: Attempting to withdraw bonus funds before completing the wagering requirement will result in the bonus being voided. Only the original deposit amount (minus any losses) will be released for withdrawal.
Daily cashback of 0.8% is calculated on net losses from the previous day and credited automatically. The referral bonus of ৳325 per qualifying referral is credited once the referred player makes their first deposit and completes the wagering requirement.
Fair Play & Gameplay Rules
899ok uses certified game providers — Ezugi, Sexy Gaming, Spribe, PG Soft and CQ9 — whose games operate on verified random number generators (RNG). Game outcomes are independent of previous results and cannot be influenced by the platform or the player.
In the event of a disconnection during a game round, the system records the last confirmed game state. If a round was completed before disconnection, the result stands. If a bet was placed but the round was not completed, the stake is returned to your wallet.
- Using automated bots, scripts or exploits to gain an unfair advantage is prohibited.
- Collusion between players in multi-player games (such as live casino tables) is prohibited.
- Any strategy that exploits a software bug must be reported to support immediately. Failure to report and exploit of a known bug may result in winnings being voided.
Restricted Activities
The following activities will result in immediate account suspension and forfeiture of all funds:
- Using stolen or unauthorised payment credentials.
- Registering multiple accounts to claim bonuses more than once.
- Providing false identity documents during KYC.
- Coordinating with others to manipulate live game outcomes.
- Using VPN services to circumvent geographic restrictions or conceal your identity.
- Attempting to launder money through the platform.
- Threatening or abusing support staff or other players.
Account Suspension & Closure
899ok may suspend or close an account at any time if there is reasonable suspicion of a breach of these terms. Where possible, 899ok will notify you via your registered mobile number before taking action. In cases involving fraud or money laundering, suspension will happen immediately without prior notice.
You may request to close your own account at any time by contacting 24/7 Live Chat. Any remaining real-money balance (excluding uncleared bonuses) will be refunded to your registered payment method within 7 business days, provided all KYC requirements are satisfied.
Liability & Disputes
899ok is not liable for losses resulting from service interruptions, internet outages or force majeure events outside our control. The platform is provided on an "as available" basis; we do not guarantee uninterrupted access.
If you believe a game result or transaction is incorrect, you must raise a dispute within 30 days of the event. Disputes submitted after this period will not be accepted. To raise a dispute, contact 24/7 Live Chat with your username, the game name and the approximate time of the event.
899ok's decision on game-outcome disputes is final where the RNG logs confirm the recorded result. Payment disputes involving third-party processors (bKash, Nagad, Rocket, Upay) may require additional investigation time.
Privacy & Data Use
Personal data collected during registration and KYC is used solely to verify your identity, process payments and comply with applicable regulations. 899ok does not sell or share your personal data with unrelated third parties.
Cookies are used to maintain your session and improve platform performance. By continuing to use 899ok, you consent to the use of necessary cookies. For full details, read our Privacy Policy.
When These Terms May Change
899ok may update these terms at any time. When material changes are made, we will post the updated version on this page with a revised "last updated" date. Continued use of the platform after changes are posted constitutes your acceptance of the updated terms.
It is your responsibility to check this page periodically. If a change materially affects your rights, we will make reasonable efforts to notify you via your registered contact details.
How to Reach 899ok
For questions about these terms, payment issues or account disputes, contact the 899ok support team through 24/7 Live Chat, available directly from the platform. Our team handles queries in English and can assist with account, bonus and payment topics around the clock.
For responsible gaming support — including deposit limits, cool-off periods and self-exclusion — visit our Responsible Gaming page or raise a request via Live Chat.